What to have ready
A few things on hand help the call:
- The rooms and bathrooms, with half baths counted in, which mark out the rough size of the home.
- Whether the place is an apartment, a condo or a house, and the building rules for a visit.
- Pets, with notes on where they stay during a visit and the shampoo or detergent they need.
- Parking and how long a space holds, the stair or elevator up to the door, a service elevator reservation window if the building keeps one, a gate code if there is a courtyard gate, and a front desk with a visitor sheet if the building has one.
- Product preferences, both what you want used and what you want avoided.
- What bothers you most about the home right now, and anything that should stay exactly as it is.
None of this has to be settled before you dial; it is what you tell us on the call.

The cleanings we run
The services page lists every kind of cleaning we do.
