Questions about house cleaning in Los Angeles

How we get in is what the call settles. Tell us on the phone whichever arrangement your building actually uses, whether that is a gate code, a lockbox, or a front desk with a visitor sheet. The maid service page covers that in more detail.

Little. Clear the kitchen counters and the dining table of mail and loose items so the cleaner can wipe through. Pick up clothes from the floors in whichever rooms you want vacuumed. A product that has to be used, or has to be kept away from a surface, is better said in advance than at the door. The weekly cleaning page covers the recurring visit.

The access path through the building. That means parking and how long a space holds, whether a loading zone sits at the curb, the gate code if the courtyard has a gate, the elevator type (passenger or service) and its reservation window, the front desk and its visitor sheet, and any building rule on when service work can run. About 48 percent of the city's housing units are in buildings of five or more units. The apartment and condo page runs each piece in order.

Pets are talked through on the call. The shampoo, detergent or special-order products a pet needs come up at the same time, and products in general are gone over then. The green cleaning page covers using your own products on request.

The two biggest rooms, worked top down. In the kitchen a cleaner works counters, the sink, the stovetop, and the fronts of appliances. In the bathroom it is the shower or tub, the toilet, the vanity and the mirror. Dusting runs from the floor up so nothing out of reach needs climbing. Floors are vacuumed and mopped on the way out of the home. Beds get made on request. The guide on what a standard cleaning includes runs the full room-by-room list.

A regular visit resets the surfaces a household touches daily. A deep clean reaches the ones that build up out of sight: baseboards and door frames, cabinet fronts, grout, soap scum on shower glass, the inside of appliances. The first visit on a schedule may be a deep one, so a regular visit after it has somewhere to start. The guide on deep cleaning or regular cleaning walks the choice.

Appliance interiors are settled on the call, so they sit on the plan from the start. A deep cleaning service picks them up as part of other buildup when the whole home is on the plan.

The cleaning works on the soap scum and the mineral film on glass. Hardness varies across the city by water source: Aqueduct water averaged 103 mg/L for total hardness in 2025, well water near 115, and Metropolitan Water District supplies 234 to 236 at Weymouth and Diemer and 140 at Jensen. A result is not promised. The hard water spots guide covers the difference.

A short list, said in advance so a call does not land on the wrong page. Carpet shampooing, outside windows above the ground floor, pressure washing, duct cleaning, hauling or cleanouts, hazardous materials, biohazard and hoarding work, ash and smoke damage, and office and commercial spaces are other trades. Mold past surface spots on tile and grout is a mold professional's job. We do not move heavy furniture, scrape or sand paint, or take chemicals away. The services page lists the pages we do keep.

Rooms and bathrooms sit at the baseline. How long since the home had a thorough clean sits on top. Pets, how we reach the home through the building, and whether this is a one-off or part of a schedule all shift the number up or down. Each driver is spelled out on the cleaning cost guide.

A studio in a mid-rise and a four-bedroom house with a long walk from the curb are different cleanings. The call tells a lived-in home from one that has gone quiet, and a one-off visit from the start of a rhythm. The price is set for the home behind the specific call. The cost guide runs the drivers in writing.

The price guide walks what moves the number up or down for a given home.

The deposit itself sits between you and the landlord; this answer speaks to the cleaning side. California's deposit law lets a landlord use the deposit for the cleaning necessary to return the unit to the same level of cleanliness it was in at the inception of the tenancy, and since April 1, 2025 the landlord has had to photograph the unit within a reasonable time after it is handed back and before any repairs or cleanings the deposit will cover, and again once that work is done. Take your own photos as well. The move-out cleaning checklist covers the cleaning side.

California Civil Code 1950.5 says a landlord shall not require a tenant to pay for, or assert a claim against the tenant or the security for, professional carpet cleaning or other professional cleaning services, unless reasonably necessary to return the premises to the condition it was in at the inception of the tenancy, apart from ordinary wear and tear. What that means for a specific lease is between the tenant and the landlord. The guide on landlord cleaning fees and the law collects the statute wording.

Yes, as two separate visits. Both places are planned on the call. Move-out and move-in cleaning covers both empty-unit visits.

City code bars discharging anything but stormwater to the storm drain system unless a permit or a listed exemption allows it, and the same code counts streets, gutters, conduits, channels and watercourses as part of that system. A move-out visit is one place this comes up.

LA Sanitation says household hazardous waste, including batteries, paint, light bulbs, electronics and chemicals, has to go to a S.A.F.E. Center rather than the black bin. We do not take any of that away for a customer. The list of cleaning services we run names what a visit does and does not pick up.

Coffee filters, napkins, paper towels and pizza boxes count as food-soiled paper that belongs in the green bin, per LA Sanitation. Items labeled compostable or biodegradable belong in the black bin instead. In the apartment and condo buildings on City collection, every unit has its own 60-gallon black bin and 90-gallon blue bin, while a single 90-gallon green bin is shared by the whole property; buildings on a recycLA provider arrange bin sizes and quantities through the owner or manager.

We do no ash, soot or fire debris cleanup, and we do no smoke damage work; those are other trades, named up front. For a home on a smoky day, the agencies' household advice is on their pages. South Coast AQMD suggests using a vacuum with a HEPA filter inside, or misting lightly with water and sweeping gently with a broom. From the County: during the January 2025 fires LA County Public Health asked residents to avoid fireplaces, candles and vacuums and to clean dusty surfaces with a damp cloth. Read both as theirs.

A call opens on the home itself: rooms, bathrooms, pets, when the place last had a thorough clean, and how we get through the building and the door. From there a cleaning service is named and a price is agreed before any cleaning starts. More on how the setup runs is on the contact page.

The street address and the unit number, the room and bathroom count, pets and what kind, the way in through the building and the door, when the home was last thoroughly cleaned, and anything in the home that should sit untouched. If a product preference matters, say so on the same call.

The callback form below the phone number takes a name, a number and a short note, and we come back on what you leave. Get in touch carries both routes.